Relationship Banker: Digital-First Client Advisor

U.S. Bank; United States; On-site; USD 57,308,000 - 66,345,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday opportunities

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You’ll assess banking needs, open accounts, process basic transactions, and educate clients on digital products while building trusted relationships and delivering exceptional service.

The role emphasizes a digital-first mindset and collaborating with branch teams to serve clients effectively, with compliance to NMLS/S.A.F.E. Act requirements.

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Experience with digital products and self-service technologies is preferred.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services to meet financial needs.

Skills

Relationship building

Communication

Customer service

Digital literacy

Sales mindset

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You’ll assess banking needs, open accounts, process basic transactions, and educate clients on digital products while building trusted relationships and delivering exceptional service.

The role emphasizes a digital-first mindset and collaborating with branch teams to serve clients effectively, with compliance to NMLS/S.A.F.E. Act requirements.