Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Princeton (NJ); On-site; USD 61,992,000 - 75,933,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k) plan

Vacation allowance

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will build trusted client relationships, assess banking needs, and educate clients on deposit and loan products while promoting digital self-service options.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent service and ensure accurate processing of transactions and applications.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage customers via in-person, by appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products, digital tools, and self-service options.
• Build and sustain proactive relationships through outreach and follow-up.
• Collaborate with branch team members to deliver accurate, efficient service.

Skills

Relationship building

Customer service

Communication

Digital banking

Proactive outreach

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will build trusted client relationships, assess banking needs, and educate clients on deposit and loan products while promoting digital self-service options.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent service and ensure accurate processing of transactions and applications.