Relationship Banker I: Digital-First Client Advisor

Us Bank; Des Moines (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Disability insurance

Parental leave

Life insurance

Holiday pay

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted counsel and a digital-first experience. You will identify client needs, educate on deposit and loan options, and collaborate with branch teams to ensure operational excellence.

The role emphasizes proactive outreach, knowledge of consumer and business banking products, and the ability to process basic transactions while maintaining strong client relationships.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with using and demonstrating digital products and self-service technologies is a plus.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Assesses customer needs and recommends banking solutions based on goals.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service tools to meet financial needs.

Skills

Relationship building

Client engagement

Digital banking knowledge

Interpersonal skills

Communication skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted counsel and a digital-first experience. You will identify client needs, educate on deposit and loan options, and collaborate with branch teams to ensure operational excellence.

The role emphasizes proactive outreach, knowledge of consumer and business banking products, and the ability to process basic transactions while maintaining strong client relationships.