Relationship-Driven Banker — Tech-Savvy & Client-Focused

Fairygodboss; Frisco (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and help them use Chase’s digital and in-branch solutions. You will build trusted relationships, educate customers on banking products, and support account servicing and new accounts under branch policies.

The role emphasizes hospitality, collaboration with the team, and adherence to regulatory requirements while delivering exceptional client experiences.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand needs.
• Resolve client issues with attention to detail.
• Collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening and advising on products and solutions.
• Perform branch operations and cash handling in line with policies.

Skills

Client-first mindset

Relationship building

Clear communication

Problem solving

Team collaboration

Willingness to learn product knowledge

Tech solutions literacy

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and help them use Chase’s digital and in-branch solutions. You will build trusted relationships, educate customers on banking products, and support account servicing and new accounts under branch policies.

The role emphasizes hospitality, collaboration with the team, and adherence to regulatory requirements while delivering exceptional client experiences.