Client Experience Banker: Tech-Savvy Relationship Builder

Fairygodboss; Greenwich (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health center

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and the latest technology to serve clients in the branch. You will greet clients, open accounts, and help customers reach their financial goals with Chase’s digital tools.

This role emphasizes teamwork, attention to detail, and adherence to policies to deliver a seamless client experience in a friendly banking environment.

Qualifications

• Client service experience or comparable background.
• Ability to greet clients and deliver attentive service.
• Clear communication and active listening.
• Experience building trusted relationships with clients.
• Willingness to learn banking products and procedures.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering product solutions.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and the latest technology to serve clients in the branch. You will greet clients, open accounts, and help customers reach their financial goals with Chase’s digital tools.

This role emphasizes teamwork, attention to detail, and adherence to policies to deliver a seamless client experience in a friendly banking environment.