Client-Focused Banker: Build Relationships & Tech

JPMorganChase; Auburn (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build relationships, and provide day-to-day banking solutions in a branch setting. You will greet clients, assist with account openings, and guide customers through Chase digital tools to meet their financial needs.

The role emphasizes attentive service, collaboration with branch teammates, and adherence to banking policies while helping clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build relationships, and provide day-to-day banking solutions in a branch setting. You will greet clients, assist with account openings, and guide customers through Chase digital tools to meet their financial needs.

The role emphasizes attentive service, collaboration with branch teammates, and adherence to banking policies while helping clients achieve their financial goals.