Relationship Banker: Tech-Savvy, Client-First Banking

Fairygodboss; South Ogden (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is a leading financial services firm dedicated to providing welcoming experiences and trusted guidance to clients and employees alike. We offer solutions that help households and small businesses reach their financial goals while embracing diversity and inclusion.

As an Associate Relationship Banker in a Chase Branch, you will greet clients, deliver attentive service, connect them to digital tools, tailor product and service recommendations, and collaborate with experts to meet their

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Sales experience

Client service

Communication

Issue resolution

Risk awareness

Branch hours

Education

High school diploma or GED

College degree preferred

Job description

Chase is a leading financial services firm dedicated to providing welcoming experiences and trusted guidance to clients and employees alike. We offer solutions that help households and small businesses reach their financial goals while embracing diversity and inclusion.

As an Associate Relationship Banker in a Chase Branch, you will greet clients, deliver attentive service, connect them to digital tools, tailor product and service recommendations, and collaborate with experts to meet their