Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Relationship Banker at a Chase Branch to warmly welcome clients and provide personalized banking solutions, leveraging digital tools like the Chase Mobile App and Chase.com.

You will help clients meet their financial needs and support branch growth through attentive service. The role requires strong communication, problem-solving, and the ability to navigate banking policies and regulatory requirements, including occasional weekend/evening hours to serve

Qualifications

• Ability to create memorable experiences for clients.
• Strong communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.
• Compliance with policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and provide friendly, welcoming service.
• Communicate clearly to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to grow relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to offer appropriate banking solutions.
• Follow all regulatory and bank policy requirements.

Skills

Client experience

Communication skills

Problem solving

Regulatory compliance

Education

High school diploma

Job description

JPMorgan Chase & Co. seeks an Associate Relationship Banker at a Chase Branch to warmly welcome clients and provide personalized banking solutions, leveraging digital tools like the Chase Mobile App and Chase.com.

You will help clients meet their financial needs and support branch growth through attentive service. The role requires strong communication, problem-solving, and the ability to navigate banking policies and regulatory requirements, including occasional weekend/evening hours to serve