Relationship Banker: Customer Experience Pro

LCNB National Bank; Ohio; On-site; USD 23,000 - 26,000; Full time

Job summary

LCNB National Bank is seeking a Relationship Banker for our Roachester Branch in Morrow, OH. The role focuses on delivering superior service by processing transactions accurately, resolving discrepancies, and answering customer questions.

Key duties include cash drawer integrity, compliance with internal controls, promoting bank products, referring opportunities, and supporting daily branch operations with professionalism and teamwork.

Qualifications

• High School Diploma or GED equivalent is required.
• Customer service experience is preferred.
• Cash handling experience is preferred.

Responsibilities

• Maintain and balance cash drawer.
• Ensure compliance with internal controls and procedures.
• Promote and advise on the bank's products and services.
• Identify referral opportunities and make referrals.
• Communicate with team members and other bank areas.
• Assist with daily branch operations.
• Demonstrate professionalism.
• Exhibit strong basic computer skills.
• Communicate clearly in written and verbal form.
• Maintain accuracy and attention to detail.
• Be customer-focused and a team player.
• Observe and identify details at close range.

Skills

Customer service

Cash handling

Communication

Computer skills

Team player

Attention to detail

Education

High School Diploma or GED

Job description

LCNB National Bank is seeking a Relationship Banker for our Roachester Branch in Morrow, OH. The role focuses on delivering superior service by processing transactions accurately, resolving discrepancies, and answering customer questions.

Key duties include cash drawer integrity, compliance with internal controls, promoting bank products, referring opportunities, and supporting daily branch operations with professionalism and teamwork.