Relationship Banker: Grow Customer Relationships & Sales

First National Bank; Chagrin Falls (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

First National Bank in Ohio seeks a Relationship Banker to assist customers with everyday banking, identify needs, and promote bank products. You will work to convert transactions into qualified referrals, input data accurately, and support branch sales goals.

The role emphasizes customer service, cross-selling, and adherence to bank policies. Strong communication, organization, and people skills are essential for success in this on-site position across the market.

Qualifications

• High School or GED required.
• 0 years of job-related experience minimum.
• Excellent customer service and communication skills are essential.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations in selling and cross-selling bank products.
• Achieve individual weekly sales/referral goals.
• Input and maintain data for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

PC skills

MS Word

MS Excel

MS PowerPoint

Sales/referral experience

Knowledge of banking policies

Customer service skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank in Ohio seeks a Relationship Banker to assist customers with everyday banking, identify needs, and promote bank products. You will work to convert transactions into qualified referrals, input data accurately, and support branch sales goals.

The role emphasizes customer service, cross-selling, and adherence to bank policies. Strong communication, organization, and people skills are essential for success in this on-site position across the market.