Relationship Banker — Craft Memorable Client Experiences

JPMorganChase; Rogers (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorganChase is seeking an Associate Relationship Banker to represent the brand with hospitality and financial expertise at a branch. You will welcome clients, understand their financial needs, and offer thoughtful solutions to help simplify their lives.

Responsibilities include assisting clients in person and over the phone, guiding them to technology tools, and collaborating with our team to address complex financial needs while adhering to banking guidelines.

Qualifications

• High school degree, GED, or foreign equivalent.
• Ability to explain products and services clearly to clients.
• Strong communication and active listening skills.
• Ability to work within banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Communicate clearly to help clients and tailor product recommendations.
• Assist walk-in and scheduled clients, in person or by phone, to build relationships and address needs.
• Educate clients about technology solutions like mobile apps and online banking.
• Learn products and procedures quickly to consult with clients and connect them to specialists.

Skills

Customer service

Communication

Problem solving

Regulatory compliance

Education

High school degree / GED

College degree

Job description

JPMorganChase is seeking an Associate Relationship Banker to represent the brand with hospitality and financial expertise at a branch. You will welcome clients, understand their financial needs, and offer thoughtful solutions to help simplify their lives.

Responsibilities include assisting clients in person and over the phone, guiding them to technology tools, and collaborating with our team to address complex financial needs while adhering to banking guidelines.