Relationship Banker: Client Solutions Pro

JPMorganChase; Los Angeles (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

JPMorganChase in Los Angeles is seeking a Relationship Banker to represent the Chase brand with hospitality while helping clients meet their financial goals. You will focus on acquiring, managing, and retaining client relationships using practical financial solutions.

You will guide clients on mobile and online banking, engage with the branch team for complex needs, and ensure compliance with all regulations in a fast-paced retail banking environment.

Qualifications

• Minimum 1+ year of sales experience in retail banking or financial services.
• Demonstrated ability to create memorable client experiences and tailor product recommendations.
• Strong communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and compliance.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming branch environment.
• Manage assigned clients, meet with them, and build lasting relationships.
• Understand financial needs and tailor product and service recommendations.
• Educate clients on digital tools like Chase Mobile App, Chase.com, and ATMs.
• Learn products quickly and connect clients to experts for complex needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Client service

Communication

Problem solving

Risk/compliance awareness

Time management

Weekend/evening availability

Education

High school degree

Job description

JPMorganChase in Los Angeles is seeking a Relationship Banker to represent the Chase brand with hospitality while helping clients meet their financial goals. You will focus on acquiring, managing, and retaining client relationships using practical financial solutions.

You will guide clients on mobile and online banking, engage with the branch team for complex needs, and ensure compliance with all regulations in a fast-paced retail banking environment.