Relationship Banker: Trusted Financial Partner

JPMorgan Chase & Co.; Lima (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase & Co. seeks a Relationship Banker in a Chase Branch to deliver hospitality, leverage modern banking tech, and build lasting client relationships.

You will engage clients, understand their financial needs, and offer thoughtful solutions to help meet their goals while representing the brand with integrity and care. Responsibilities include proactive client meetings, explaining products, and ensuring compliance with regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Strong focus on building lasting client relationships and delivering results.
• Excellent communication skills for in-person and phone interactions.
• Ability to understand regulatory requirements and adhere to them.
• Ability to resolve client issues with attention to detail.
• Willingness to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients, meeting with them to build lasting relationships and tailor recommendations.
• Communicate clearly to understand client needs and earn trust.
• Educate clients on technology solutions like the Chase Mobile App and online platforms.
• Learn products and procedures quickly to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Problem solving

Time management

Flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorganChase & Co. seeks a Relationship Banker in a Chase Branch to deliver hospitality, leverage modern banking tech, and build lasting client relationships.

You will engage clients, understand their financial needs, and offer thoughtful solutions to help meet their goals while representing the brand with integrity and care. Responsibilities include proactive client meetings, explaining products, and ensuring compliance with regulatory requirements.