Client-Focused Relationship Banker

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker in a Chase Branch to deliver welcoming hospitality, leverage advanced digital tools, and build lasting client relationships with a focus on understanding financial needs.

You will acquire, manage, and retain clients, provide thoughtful recommendations, educate customers on mobile banking and online solutions, and collaborate with specialists while adhering to regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for clients.
• Excellent communication skills, both in person and over the phone.
• Ability to operate within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed their expectations—deliver attentive and friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions such as Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to effectively consult with clients and connect them to our team of experts.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Teamwork

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker in a Chase Branch to deliver welcoming hospitality, leverage advanced digital tools, and build lasting client relationships with a focus on understanding financial needs.

You will acquire, manage, and retain clients, provide thoughtful recommendations, educate customers on mobile banking and online solutions, and collaborate with specialists while adhering to regulatory requirements.