Client-First Relationship Banker — Banking Solutions Pro

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and deliver thoughtful solutions that help them manage money and grow relationships.

You will engage in clear, consultative conversations, connect customers to Chase mobile banking and digital tools, and collaborate with specialists to address complex financial needs. This role requires compliance with banking policies and weekend/evening availability.

Qualifications

• Ability to create memorable experiences for clients
• Excellent communication to tailor product features to clients
• Resolve client issues with attention to detail
• Work within risk parameters and complete required training
• High school degree or GED (or foreign equivalent)
• Ability to work branch hours including weekends and some evenings

Responsibilities

• Put clients first and deliver attentive, friendly service, creating a welcoming environment.
• Engage in clear, consultative communication to build trust and understand client needs.
• Assist walk-in and scheduled clients in person and by phone to build lasting relationships.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Memorable client experiences

Issue resolution

Flexible hours

Education

High school degree (GED) or foreign equivalent

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Chicago is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and deliver thoughtful solutions that help them manage money and grow relationships.

You will engage in clear, consultative conversations, connect customers to Chase mobile banking and digital tools, and collaborate with specialists to address complex financial needs. This role requires compliance with banking policies and weekend/evening availability.