Relationship Banker: Client Growth & Service Pro

F.N.B. Corporation; Tannersville (Monroe County); On-site; USD 42,000 - 56,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending within the Retail business unit.

The role emphasizes greeting customers, identifying service needs, and advancing qualified sales or referrals under supervisor guidance. You will perform teller-like operations, utilize branch technology, and maintain data quality for relationships while adhering to FNB policies and risk controls.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers and identifying needs.
• Leverages sales leads and referrals to cross-sell bank products and services.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational duties.
• Support risk management and regulatory compliance as required.

Skills

Customer service

Communication

Organization

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales

Education

High School or GED

Job description

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending within the Retail business unit.

The role emphasizes greeting customers, identifying service needs, and advancing qualified sales or referrals under supervisor guidance. You will perform teller-like operations, utilize branch technology, and maintain data quality for relationships while adhering to FNB policies and risk controls.