Relationship Banker — Client Experience Champion

JP Morgan Chase; St. George (VT); On-site; USD 34,000 - 52,000; Full time

Job summary

JP Morgan Chase is seeking a customer-focused team member to help create a welcoming branch environment and provide attentive service to clients. You will open new accounts, assist with servicing and maintenance, and guide customers in using Chase Mobile App, Chase.com, and ATMs to meet their banking needs.

The role emphasizes listening to clients, building trusted relationships, and partnering with the branch team to achieve financial goals while adhering to all policies and regulatory

Qualifications

• Put clients first and exceed expectations with attentive service.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication to understand and help.
• Resolve client issues quickly with attention to detail.
• Collaborate with the team to deliver seamless service and care.
• Learn products, services, and procedures quickly and accurately.
• Experience in client service or similar role preferred.
• High school diploma or GED equivalent required.

Responsibilities

• Create a welcoming branch environment and greet clients as they enter.
• Provide account servicing, maintenance, and new account openings.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices while following policies.

Skills

Client focus

Relationship building

Communication

Issue resolution

Teamwork

Product knowledge

Experience in client service

HS diploma

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking a customer-focused team member to help create a welcoming branch environment and provide attentive service to clients. You will open new accounts, assist with servicing and maintenance, and guide customers in using Chase Mobile App, Chase.com, and ATMs to meet their banking needs.

The role emphasizes listening to clients, building trusted relationships, and partnering with the branch team to achieve financial goals while adhering to all policies and regulatory