Relationship Banker: Outstanding Customer Experience

JPMorgan Chase & Co.; Ocala (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the Chase brand with hospitality and attentive service in a branch environment.

You will build trusted client relationships, share product knowledge, and help clients reach their financial goals using Chase Mobile App, Chase.com, and ATMs. You will work as part of a branch team, delivering seamless service while handling account openings, servicing needs, and cash operations in compliance with policies.

Qualifications

• Client-first mindset with attentive, welcoming service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Ability to resolve client issues with attention to detail.
• Team-oriented with collaborative service.
• Must have high school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Assist clients with day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team to meet financial goals.
• Perform branch operations, including cash devices, while following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the Chase brand with hospitality and attentive service in a branch environment.

You will build trusted client relationships, share product knowledge, and help clients reach their financial goals using Chase Mobile App, Chase.com, and ATMs. You will work as part of a branch team, delivering seamless service while handling account openings, servicing needs, and cash operations in compliance with policies.