Relationship Banker: Client Experience Pro

JPMorganChase; Acton (MA); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site wellness centers

Tuition reimbursement

Financial coaching

Job summary

JPMorgan Chase seeks an Associate Banker to deliver welcoming, high-quality service and expert guidance in banking products. You will greet clients, manage lobby flow, open accounts, and ensure compliance with procedures while leveraging digital channels.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with branch teams to meet clients’ financial goals.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships and understand client needs.
• Ability to communicate clearly and politely to assist clients.

Responsibilities

• Greet clients and manage lobby flow using a tablet and queue system.
• Open new accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.

Skills

Client service experience

Relationship building

Effective communication

Problem resolution

Team collaboration

Technology literacy

Education

High school diploma or GED

Tools

Tablet usage

Chase Mobile App

Job description

JPMorgan Chase seeks an Associate Banker to deliver welcoming, high-quality service and expert guidance in banking products. You will greet clients, manage lobby flow, open accounts, and ensure compliance with procedures while leveraging digital channels.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with branch teams to meet clients’ financial goals.