Relationship Banker: Client Concierge & FinTech

JP Morgan Chase; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

JP Morgan Chase in the United States is seeking an Associate Relationship Banker to join a Chase branch. You will welcome walk-in clients, assess their financial needs, and offer thoughtful solutions using banking products and modern digital tools.

You will develop lasting relationships through attentive service, maintain compliance with policies, and collaborate with specialists to address complex financial needs. Weekend and evening hours are required.

Qualifications

• Excellent communication skills, in person and by phone.
• Ability to tailor product benefits to client needs.
• Ability to work within risk and compliance requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in clear, consultative communication to build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like mobile app and online banking.
• Learn products and procedures quickly to connect clients to experts.
• Adhere to policies, procedures and regulatory requirements.

Skills

Excellent communication

Customer service

Regulatory awareness

Sales experience

Education

High school diploma or GED

College degree or military experience

Job description

JP Morgan Chase in the United States is seeking an Associate Relationship Banker to join a Chase branch. You will welcome walk-in clients, assess their financial needs, and offer thoughtful solutions using banking products and modern digital tools.

You will develop lasting relationships through attentive service, maintain compliance with policies, and collaborate with specialists to address complex financial needs. Weekend and evening hours are required.