Relationship Banker: Elevate Client Experience

Aumni

Greenwood (IN)

On-site

USD 42,000 - 56,000

Full time

4 days ago

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Job summary

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients in-branch, recommend banking solutions, and help customers use Chase Mobile App, Chase.com, and ATMs. You will build relationships, understand financial needs, and consult with experts for specialized services.

The role requires strong communication, attention to detail, willingness to work weekends/evenings, and compliance with banking regulations.

Qualifications

Ability to create memorable experiences for our clients.
Excellent communication skills, in person and over the phone.
Ability to resolve client issues with attention to detail.
Operate within risk parameters and comply with regulations.
High school degree, GED, or foreign equivalent.

Responsibilities

Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships and tailor recommendations.
Educate and connect clients to technology solutions like the Chase Mobile App, Chase.com, and ATMs.
Learn products and procedures quickly to consult with clients about banking solutions and connect them to experts.
Adhere to policies, procedures, and regulatory banking requirements.