Relationship Banker: Build Lasting Client Relationships

QCR Holdings, Inc.; Ankeny (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

QCR Holdings, Inc. in Ankeny, IA is seeking a Relationship Banker to develop, maintain, and expand client relationships in Retail Banking, delivering exceptional service and tailored financial solutions.

You will assess client needs, promote deposit products, loans, and electronic services, open accounts, and support cross-selling while ensuring compliance and client confidentiality. Availability on Saturdays and travel to client sites may be required.

Qualifications

• High school diploma or equivalent.
• Two years’ experience in banking, client service, or related field with cash handling experience.
• Excellent client service skills.
• Capability to prioritize and execute tasks in a demanding environment.
• Data entry using banking software and Microsoft 365 with high accuracy.
• Strong decision making, critical thinking, interpersonal and written communication skills.

Responsibilities

• Source and build long term relationships with clients, understanding financial needs and offering solutions.
• Open bank accounts for current and new clients, oversee transactions and close accounts when necessary.
• Maintain knowledge of bank products and services.
• Answer questions, address service challenges, and provide resolutions.
• Promote and cross-sell loans, deposits and electronic services to individuals.
• Maintain follow-up by mail and telephone to onboard new client relationships.

Job description

QCR Holdings, Inc. in Ankeny, IA is seeking a Relationship Banker to develop, maintain, and expand client relationships in Retail Banking, delivering exceptional service and tailored financial solutions.

You will assess client needs, promote deposit products, loans, and electronic services, open accounts, and support cross-selling while ensuring compliance and client confidentiality. Availability on Saturdays and travel to client sites may be required.