Rehabilitation Technician I — Empower Meaningful Employment

State of Washington; Vancouver (WA); Vor Ort; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid holidays

Retirement plan

Zusammenfassung

DSHS DVR in Washington state seeks a Rehabilitation Technician 1 to support vocational rehabilitation counselors and participants in pursuing meaningful employment. You will handle front desk duties, process applications, and help coordinate plans, services, and vendor quotes, while maintaining case records and supporting clients with information about DVR programs.

The role combines customer-facing interaction with behind-the-scenes case management, requires organization and clear

Qualifikationen

• Two years of college-level coursework and at least one year of direct customer service experience.
• Combination of education and relevant experience may substitute for the required qualifications.

Aufgaben

• Greet and direct participants at the front desk, answer multi-line phones, and manage lobby activities.
• Accurately enters new DVR applications into the Case Management System within five days.
• Assist VRC and participants in gathering information for the Individual Plan for Employment.
• Monitor progress toward employment goals and maintain regular contact with participants.

Kenntnisse

Customer service

Front desk

Communication

Ausbildung

Two years of college-level coursework

Jobbeschreibung

DSHS DVR in Washington state seeks a Rehabilitation Technician 1 to support vocational rehabilitation counselors and participants in pursuing meaningful employment. You will handle front desk duties, process applications, and help coordinate plans, services, and vendor quotes, while maintaining case records and supporting clients with information about DVR programs.

The role combines customer-facing interaction with behind-the-scenes case management, requires organization and clear