Rehabilitation Support Specialist I

State of Washington; Bremerton (WA); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

State of Washington in Bremerton seeks a Rehabilitation Technician 1 to support DVR Counselors and applicants, handling front desk tasks, program explanations, eligibility prep, and service coordination.

The role requires strong communication and organization, two years of college coursework or equivalent experience, and collaboration with interpreters, vendors, and participants to move toward employment goals.

Qualifications

• Two years of college-level coursework and at least one year of experience providing direct customer service in a non-retail setting.
• Combination of education and relevant experience that demonstrates ability to perform the work.

Responsabilités

• Provide front desk and office support, including greeting participants and answering calls.
• Explain DVR programs, services, and eligibility requirements to prospective participants.
• Enter new DVR service applications into the Case Management System within five days of sign-up.
• Assist VRCs and participants with gathering information for Employment Plans and quotes.
• Track participant progress and document skill gains and credentials.

Connaissances

Customer service

Communication

Interviews

Relationship building

Formation

Two years of college coursework

Experience in non-retail customer service

Outils

Case Management System

Fiscal systems

Description du poste

State of Washington in Bremerton seeks a Rehabilitation Technician 1 to support DVR Counselors and applicants, handling front desk tasks, program explanations, eligibility prep, and service coordination.

The role requires strong communication and organization, two years of college coursework or equivalent experience, and collaboration with interpreters, vendors, and participants to move toward employment goals.