Rehabilitation Services Coordinator for Patient Access

DeKalb Health; Clarinda (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Clarinda Regional Health Center seeks a Coordinator of Rehabilitation Services to act as the administrative cornerstone of the department, supporting PT, OT, Speech, Cardiac and Pulmonary Rehab. The role focuses on scheduling, revenue cycle support, referrals, and ensuring timely patient access from referral to discharge.

The position emphasizes collaboration with therapists, compliance with HIPAA, and active participation in quality initiatives to advance exceptional care in a rural setting.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's Degree in Business, Healthcare Administration, or related field preferred.
• One year of healthcare, scheduling, insurance verification, or customer service experience preferred.
• Medical terminology and EMR experience preferred.
• Coordinate daily schedules for rehabilitation services.
• Schedule new evaluations, follow-ups, and recurring visits according to therapist availability and plan of care.
• Maintain provider schedules to maximize efficiency and timely access.
• Contact patients regarding appointment reminders, cancellations, rescheduling, and waitlist opportunities.
• Coordinate referrals between providers and rehabilitation clinicians.

Responsibilities

• Coordinate daily schedules for Rehabilitation Services across PT, OT, Speech, Cardiac/Pulmonary Rehab.
• Verify insurance eligibility, benefits, and collect copays.
• Obtain initial authorizations for rehabilitation services and monitor utilization.
• Review referrals and therapy orders for completeness and accuracy.
• Maintain department operations: patient records, communication, and documentation.
• Serve as administrative liaison between patients, staff, providers, and insurers.
• Support revenue cycle with accurate verification and documentation.
• Ensure HIPAA/compliance and participate in quality improvement initiatives.

Skills

Scheduling

Insurance verification

Customer service

Medical terminology

EMR system

Education

High School Diploma or GED

Healthcare Admin degree (assoc/bach)

Tools

EMR system

Job description

Clarinda Regional Health Center seeks a Coordinator of Rehabilitation Services to act as the administrative cornerstone of the department, supporting PT, OT, Speech, Cardiac and Pulmonary Rehab. The role focuses on scheduling, revenue cycle support, referrals, and ensuring timely patient access from referral to discharge.

The position emphasizes collaboration with therapists, compliance with HIPAA, and active participation in quality initiatives to advance exceptional care in a rural setting.