Care Access & Scheduling Specialist

Concord Hospital; Concord (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Concord Hospital in Concord, NH is seeking a full-time Rehab Patient Care Coordinator for the outpatient rehab/specialty services. You will support the patient intake process, schedule initial evaluations for PT/OT/Endo/Diabetes central registration, and manage communications to ensure timely and compassionate service.

The role emphasizes accurate charting, revenue integrity, and improving patient flow while liaising with a multi-disciplinary team in a busy rehab setting.

Qualifications

• Must have high school diploma or GED.
• Experience in medical field preferred.
• Excellent communication and organizational skills.

Responsibilities

• Schedules patients to optimize information and flow.
• Coordinates the initial evaluation process for new patients.
• Greets patients and collects documentation for visits.
• Processes calls, manages voicemails, and daily reminder calls.
• Obtains payment for services rendered.
• Performs other duties as assigned (e.g., aide duties, supplies).

Skills

Interpersonal communication

Team collaboration

Medical office experience

Education

High school diploma or GED

Job description

Concord Hospital in Concord, NH is seeking a full-time Rehab Patient Care Coordinator for the outpatient rehab/specialty services. You will support the patient intake process, schedule initial evaluations for PT/OT/Endo/Diabetes central registration, and manage communications to ensure timely and compassionate service.

The role emphasizes accurate charting, revenue integrity, and improving patient flow while liaising with a multi-disciplinary team in a busy rehab setting.