Rehab Business Office Manager: Multi-Site Ops Leader

Team Member Services; United States; On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking an experienced administrative professional to oversee registration and scheduling across multiple sites. You will coordinate front desk operations, liaise with clinical and administrative teams, and ensure smooth patient access throughout the day.

The role requires strong time management, proactive problem solving, and solid Microsoft Office skills. You will review billing accuracy, approve adjustments, and support leadership with performance data and staff

Qualifications

• Time management skills required.
• Self-motivated, proactive and results-oriented.
• Intermediate computer skills and Microsoft Office knowledge.
• Ability to read, write, and speak conversational English effectively.
• Strong written, verbal, and electronic communication skills.

Responsibilities

• Manage Registration Representatives and scheduling across multiple sites.
• Act as a liaison between clinical and administrative partners, addressing complaints promptly.
• Identify process improvement opportunities with clinical partners to resolve issues and improve workflows.
• Facilitate department operations by managing staffing assignments and callouts for front offices.
• Approve refunds, write-offs, and account adjustments with supervision.
• Monitor billing accuracy, productivity, and collections; provide education or training as needed.
• Review performance and collections reports and communicate outcomes to team and leadership.
• Hold staff accountable for goals and collaborate with clinical leaders.
• Performs other duties as assigned.

Skills

Time management

Self-motivated

Computer skills / Microsoft Office

English communication

Written, verbal, and electronic沟通

Education

Associate degree

Bachelor's degree

Job description

AdventHealth in Orlando, FL is seeking an experienced administrative professional to oversee registration and scheduling across multiple sites. You will coordinate front desk operations, liaise with clinical and administrative teams, and ensure smooth patient access throughout the day.

The role requires strong time management, proactive problem solving, and solid Microsoft Office skills. You will review billing accuracy, approve adjustments, and support leadership with performance data and staff