Registration Rep - Clinic- Pediatrics

Powers-Health; East Chicago (IN); On-site; USD 30,000 - 36,000; Full time

Job summary

Powers Health is seeking a Registration Representative in East Chicago, IN. The role involves greeting patients, directing them, and handling all front-office duties to ensure smooth check-in and accurate record keeping.

Responsibilities include verifying patient information, scheduling appointments, processing charges, and handling cash reconciliation. Prior EPIC experience and medical office familiarity are preferred.

Qualifications

• High School diploma or GED required.
• Minimum 1 year experience in a medical office setting preferred.
• EPIC electronic medical record system experience preferred.
• Proficiency with Windows-based desktop applications required.
• PC keyboard data entry skills required.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance plans required.
• CPT/ICD-10 coding knowledge preferred.

Responsibilities

• Greet and assist patients and visitors.
• Register patients according to established standards and policies.
• Perform front office duties (check-in, verify information, update records).
• Answer phones and schedule patient appointments.
• Enter physician charges and balance the cash drawer daily.
• Collect self-pay monies, co-pays, and patient balances.

Skills

Interpersonal skills

Customer service

Multitasking

Typing speed

Education

High School diploma or GED

1 year medical office experience

EPIC EMR experience

Windows-based computer proficiency

Basic computer literacy

Medical terminology knowledge

CPT/ICD-10 coding knowledge (preferred)

Tools

EPIC

Windows desktop apps

Job description

219 Health Network Inc. Office of Dr R Iyer

East Chicago, IN

Hours/Pay Period: 80 hours

FTE: 1

Location: East Chicago, IN

Specialty: Pediatrics

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.