Registration Rep - Clinic

Powers Health; Valparaiso (IN); On-site; USD 21,000 - 26,000; Part time

Job summary

Powers Health Medical Group – Office of Dr M Hanlon is seeking a part-time Registration Representative to greet patients, register them in EPIC, and manage check-in duties in a fast-paced clinic environment.

The position involves answering phones, scheduling appointments, processing payments, and balancing cash drawers; prior medical office experience is preferred, but not required. 56 hours per pay period, 0.7 FTE.

Qualifications

• High School diploma or GED equivalent required.
• 1 year medical office experience preferred.
• Experience with EPIC EMR preferred.
• Proficiency with Windows-based applications required.
• PC keyboard data entry and typing skills required.
• Basic knowledge of medical terminology and health insurance plans helpful.
• CPT/ICD-10 knowledge preferred.
• Excellent interpersonal and communication skills needed.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors.
• Register patients in EPIC and verify/updat e information.
• Answer phones, schedule appointments, and manage check-ins.
• Balance cash drawer and collect co-pays and self-pay amounts.
• Perform front-office duties and billing-related entries.

Skills

Front desk registration

EPIC EMR

Data entry

Typing

Communication

Multitasking

Cash handling

Education

High School Diploma

Tools

Windows OS

Job description

Powers Health Medical Group · Office of Dr M Hanlon

Part-time (Benefit Eligible) , Days , Mon/Tues/Thurs/Fri 7:30am to 3:00pm

Hours/Pay Period: 56

FTE: 0.7

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.