Registration Rep - Clinic

Powers Health; Munster (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Powers Health Medical Group · Office of Dr. Kaur is seeking a Registration Representative for full-time days in Munster, IN. The role involves greeting patients, registering them in EPIC, scheduling appointments, answering calls, and handling charges and payments in a fast-paced hospital setting.

Ideal candidates have a HS diploma, 1 year in a medical office, strong data-entry skills, and excellent communication to interact with patients and staff.

Qualifications

• High School diploma or GED required.
• Minimum 1 year experience in a medical office preferred.
• EPIC EMR experience preferred; proficiency with Windows-based applications required.
• Accurate data entry with ability to type; basic computer knowledge needed.
• Excellent attitude and interpersonal skills for interactions with patients and staff.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors.
• Register patients and verify/up-date information in the system.
• Perform front office duties including check-in and answering phones.
• Schedule appointments and enter physician charges daily.
• Balance cash drawer and collect self-pay, co-pays and balances.

Skills

Customer service

Interpersonal skills

Multitasking

Strong communication

Data entry

Education

High School diploma or GED

Tools

EPIC EMR

Windows-based apps

Job description

Powers Health Medical Group · Office of Dr. Kaur

Full-time , Days , M-TH 800-5 F 8-12

Hours/Pay Period: 80

FTE: 1

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.