Registration Rep - Clinic

Community Healthcare System; Crown Point (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Healthcare System is seeking a Registration Representative for the Clinic in Crown Point, IN. This role greets patients, assists visitors, and registers them per policy, handling check-in, information updates, phones, scheduling, and cash handling with accuracy.

The ideal candidate has a High School diploma or GED, 1 year in a medical office, EPIC EMR experience, and proficient data entry and computer skills to support smooth front-desk operations in a fast-paced clinic.

Qualifications

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.

Responsibilities

• Greet and assist patients and visitors.
• Register patients in accordance with established standards and policies.
• Perform front office duties: check-in, verify information, and document in the system.
• Answer phones and schedule patient appointments.
• Enter physician charges daily and balance cash drawer.
• Collect self-pay monies, co-pays, and patient balances.

Skills

Interpersonal skills

Communication abilities

Multitasking

Typing

Education

High School diploma or GED

1 year medical office experience

CPT/ICD-10 knowledge (preferred)

Tools

EPIC EMR

Windows OS

PC keyboard data entry

Job description

Position: Registration Representative - Clinic

Location: Crown Point, IN

Specialty: OB/GYN

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.