Registration Rep - Clinic

Community Healthcare System; Valparaiso (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Community Healthcare System in Valparaiso, IN is seeking a Registration Representative - Clinic to greet and assist patients, register them, and manage front desk duties. You will verify patient information, handle check-in, answer phones, schedule appointments, and process charges and payments in a fast-paced clinic environment.

The ideal candidate has a High School diploma or GED and experience in a medical office setting, with proficiency in Windows-based applications and EPIC EMR preferred.

Qualifications

• High School diploma or GED
• 1 year experience in a medical office setting preferred
• EPIC EMR experience preferred
• Proficiency with Windows-based desktop applications required
• PC keyboard data entry skills and typing ability required
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required
• CPT/ICD-10 coding knowledge preferred
• Excellent attitude, interpersonal skills, and communication abilities are necessary
• Ability to handle multiple tasks in a fast-paced environment

Responsibilities

• Greet and assist patients and visitors
• Register patients according to standards and policies
• Perform front office duties including check-in and updating patient information in the system
• Answer phones and schedule patient appointments
• Enter physician charges daily and balance the cash drawer
• Collect self-pay monies, co-pays, and patient balances
• Other front desk duties as needed

Skills

Typing speed

Interpersonal skills

Communication abilities

Multi-tasking

Front desk duties

Education

High School diploma or GED

Tools

EPIC EMR system

Windows-based desktop apps

Job description

Position: Registration Representative - Clinic

Location: Valparaiso, IN

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.