Patient Access Specialist - Clinic Front Office

Community Healthcare System; Valparaiso (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Community Healthcare System in Valparaiso, IN is seeking a Registration Representative - Clinic to greet and assist patients, register them, and manage front desk duties. You will verify patient information, handle check-in, answer phones, schedule appointments, and process charges and payments in a fast-paced clinic environment.

The ideal candidate has a High School diploma or GED and experience in a medical office setting, with proficiency in Windows-based applications and EPIC EMR preferred.

Qualifications

• High School diploma or GED
• 1 year experience in a medical office setting preferred
• EPIC EMR experience preferred
• Proficiency with Windows-based desktop applications required
• PC keyboard data entry skills and typing ability required
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required
• CPT/ICD-10 coding knowledge preferred
• Excellent attitude, interpersonal skills, and communication abilities are necessary
• Ability to handle multiple tasks in a fast-paced environment

Responsibilities

• Greet and assist patients and visitors
• Register patients according to standards and policies
• Perform front office duties including check-in and updating patient information in the system
• Answer phones and schedule patient appointments
• Enter physician charges daily and balance the cash drawer
• Collect self-pay monies, co-pays, and patient balances
• Other front desk duties as needed

Skills

Typing speed

Interpersonal skills

Communication abilities

Multi-tasking

Front desk duties

Education

High School diploma or GED

Tools

EPIC EMR system

Windows-based desktop apps

Job description

Community Healthcare System in Valparaiso, IN is seeking a Registration Representative - Clinic to greet and assist patients, register them, and manage front desk duties. You will verify patient information, handle check-in, answer phones, schedule appointments, and process charges and payments in a fast-paced clinic environment.

The ideal candidate has a High School diploma or GED and experience in a medical office setting, with proficiency in Windows-based applications and EPIC EMR preferred.