Registration Rep - Clinic

Community Healthcare System; Portage (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Community Healthcare System is seeking a Registration Representative - Clinic in Portage, IN. The role involves greeting patients, registering them, and handling front desk duties to ensure smooth clinic operations.

Responsibilities include check-in, updating patient information, answering calls, scheduling appointments, and processing payments while maintaining accurate records in the EPIC system.

Qualifications

• High School diploma or GED required.
• Minimum 1 year experience in a medical office setting preferred.
• EPIC electronic medical record system preferred.
• Proficiency with Windows-based desktop applications required.
• PC keyboard data entry skills required and ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required.
• CPT/ICD-10 coding knowledge preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment required.

Responsibilities

• Greet and assist patients and visitors.
• Register patients according to established standards and policies.
• Perform front office duties including check-in functions, verifying patient information, and documenting in the computer and chart.
• Answer telephones and schedule patient appointments.
• Enter physician charges daily and balance the cash drawer daily.
• Collect self-pay monies, co-pays, and patient balances.

Skills

Interpersonal skills

Communication

Multitasking

Typing

Education

High School diploma or GED

Tools

EPIC EMR

Windows OS

Job description

Position: Registration Representative - Clinic

Location: Portage, IN

Position Summary

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative will be responsible to greet and assist patients and visitors. Ascertains the patient's needs and directs them accordingly. Registers patients in accordance with established standards and policies. Performs all front office duties including performing check-in functions, verifying patient information is up-to-date and documented in the computer and chart, answering the telephones, scheduling patient appointments, entering physician charges daily, balancing the cash drawer daily, and collection of all self-pay monies, co-pays, and patients balances, etc.

Education/Experience Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows based desktop application is required.
• PC keyboard data entry skills are required as well as the ability to type.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans is required.
• CPT/ICD-10 coding knowledge is preferred.
• Excellent attitude, interpersonal skills, and communication abilities are necessary to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment is required.