Records & Graduation Services Specialist

Elgin Community College; Elgin (IL); On-site; USD 49,000 - 65,000; Part time

Benefits offered by this job

Retirement plans

Paid time off

Professional development

Tuition reimbursement

EAP

Job summary

Elgin Community College is seeking a Part-Time Support Staff member to support the Registration and Records office, focusing on transcripts, online grading, and student records processing.

The role requires a Bachelor’s degree or equivalent experience, strong communication, and the ability to work evenings/weekends as needed. It includes benefits such as retirement plans, paid time off, and tuition reimbursement.

Qualifications

• Bachelor's degree from four-year college or university or equivalent combination of training and experience.
• Good knowledge of higher education structure incl. accreditations and institution types.
• Considerable skills collaborating with cross-functional teams.
• Considerable skills researching and analyzing information to determine course equivalencies.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Access, Publisher)
• Ability to organize work to meet deadlines with attention to detail.
• Customer service oriented.

Responsibilities

• Oversee the online grading process and advise on policy changes or procedures.
• Process auto completer and assist with graduation/commencement activities.
• Assist students with information in person, by phone or online.
• Order and deliver transcripts; scan and retrieve documents.
• Process enrollment verification letters.
• Maintain FERPA compliant records and data reporting.
• Collaborate with admissions, records, testing and health professions to improve processes.
• Provide backup support for transcript/registration as needed.

Skills

Cross-functional collaboration

Verbal and written communication

Customer service

Microsoft Office

Organizational skills

Learning new software

Interpersonal interaction

Education

Bachelor's degree (BA/BS) or equivalent

Tools

AccessEcc

Transcript processing

Job description

Elgin Community College is seeking a Part-Time Support Staff member to support the Registration and Records office, focusing on transcripts, online grading, and student records processing.

The role requires a Bachelor’s degree or equivalent experience, strong communication, and the ability to work evenings/weekends as needed. It includes benefits such as retirement plans, paid time off, and tuition reimbursement.