Registration Operations Leader

1004 Lehigh Valley Hospital; Walnutport (Northampton County); On-site; USD 21,000 - 36,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Administrative Registration Coordinator to coordinate daily operations at regional registration locations, supporting front line colleagues, and ensuring compliance with registration requirements. The role supports education and standard work initiatives across multiple sites in the Walnutport region.

The incumbent will monitor performance, assist with staffing, and collaborate with clinical leaders to ensure timely patient access and exceptional

Qualifications

• Associate’s Degree or higher in healthcare or related field or equivalent experience.
• 3 years in healthcare, customer service, or education with process oversight experience.
• Ability to multi-task and handle interruptions with ease.
• Ability to adapt to constant change within a healthcare setting.

Responsibilities

• Oversees registration performance standards and identifies areas for improvement.
• Acts as a primary resource for registration and department requirements.
• Responsible for orientation, training and education within assigned regions.
• Manages daily staffing across multiple locations and performs registration functions as needed.
• Develops and implements standard work and educates the team on updates and new initiatives.
• Coordinates department orientation and ensures timely completion of training.

Skills

Multitask

Time management

Communication

Adaptability

Organization

Self-directed

Education

Associate’s Degree in healthcare or related field

Bachelor’s Degree in healthcare or related field

Tools

Microsoft Office

Job description

Lehigh Valley Health Network is seeking an Administrative Registration Coordinator to coordinate daily operations at regional registration locations, supporting front line colleagues, and ensuring compliance with registration requirements. The role supports education and standard work initiatives across multiple sites in the Walnutport region.

The incumbent will monitor performance, assist with staffing, and collaborate with clinical leaders to ensure timely patient access and exceptional