Registration Coordinator, Part-Time

Jobtailor; Short Pump (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in the United States (Virginia, Short Pump) is seeking a healthcare administrative professional to support patient registration, scheduling, and front-office operations. You will verify insurance, obtain authorizations, and coordinate with clinical and billing teams to ensure a smooth patient experience.

Ideal candidates have EMR experience, strong communication skills, and a detail-oriented approach to handling confidential information in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, patient registration, scheduling, healthcare administration, or a medical office setting.
• Knowledge of insurance verification, prior authorizations, patient registration, or healthcare billing processes.
• Experience using electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, organizational, and interpersonal skills.
• Exceptional customer service skills with the ability to build positive relationships with patients and teammates.
• Ability to multitask, prioritize responsibilities, and adapt in a fast-paced healthcare environment.
• Strong attention to detail with excellent problem-solving skills and the ability to handle confidential information.

Responsibilities

• Welcome patients and visitors with professionalism, compassion, and exceptional customer service.
• Schedule appointments, answer incoming calls, and manage patient communications via phone, email, and fax.
• Register patients and maintain accurate demographic, insurance, and medical information.
• Verify insurance eligibility, obtain prior authorizations, and collect copays and other patient payments.
• Coordinate with providers, clinical staff, financial counselors, and billing teams to ensure a smooth patient experience.
• Support daily clinic operations through administrative tasks, record management, and office coordination.
• Maintain accurate patient records and follow established scheduling, registration, and documentation procedures.
• Resolve patient questions or concerns and elevate issues appropriately to ensure timely service.
• Assist with maintaining office supplies, equipment, and an organized front office environment.

Skills

Insurance Verification

Prior Authorizations

Patient Registration

Healthcare Billing Processes

Record Management

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR) Systems

Microsoft Office Applications

Job description

• Welcome patients and visitors with professionalism, compassion, and exceptional customer service.
• Schedule appointments, answer incoming calls, and manage patient communications via phone, email, and fax.
• Register patients and maintain accurate demographic, insurance, and medical information.
• Verify insurance eligibility, obtain prior authorizations, and collect copays and other patient payments.
• Coordinate with providers, clinical staff, financial counselors, and billing teams to ensure a smooth patient experience.
• Support daily clinic operations through administrative tasks, record management, and office coordination.
• Maintain accurate patient records and follow established scheduling, registration, and documentation procedures.
• Resolve patient questions or concerns and elevate issues appropriately to ensure timely service.
• Assist with maintaining office supplies, equipment, and an organized front office environment.

Requirements

• High school diploma or equivalent.
• Experience in customer service, patient registration, scheduling, healthcare administration, or a medical office setting.
• Knowledge of insurance verification, prior authorizations, patient registration, or healthcare billing processes.
• Experience using electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, organizational, and interpersonal skills.
• Exceptional customer service skills with the ability to build positive relationships with patients and teammates.
• Ability to multitask, prioritize responsibilities, and adapt in a fast-paced healthcare environment.
• Strong attention to detail with excellent problem-solving skills and the ability to handle confidential information.

Core Competencies

Demonstrates expertise in patient registration, insurance verification, and healthcare administration while providing exceptional customer service in a fast-paced environment. Proficient in managing patient communications and maintaining accurate records using electronic medical record systems.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• Electronic Medical Record (EMR) Systems
• Customer Service
• Healthcare Administration

ATS Optimization Keywords

Hard Skills

• Insurance Verification
• Prior Authorizations
• Patient Registration
• Healthcare Billing Processes
• Record Management

Soft Skills

• Communication Skills
• Organizational Skills
• Interpersonal Skills
• Attention to Detail
• Problem-Solving Skills

Industry Keywords

• Healthcare Administration
• Patient Experience
• Appointment Scheduling
• Confidential Information Handling

Tools & Technologies

• Microsoft Office Applications
• Electronic Medical Record (EMR) Systems