Registration Clerk

San Gorgonio Memorial Hospital; Banning (CA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life and AD&D

Optional supplemental life

Flexible spending accounts

403b retirement with company match up

Paid time off

Job summary

San Gorgonio Memorial Hospital is seeking a courteous receptionist/admitting clerk to help patients, visitors, and staff with a professional, customer‑oriented approach. Responsibilities include operating the telephone switchboard, handling registrations after hours and on weekends/holidays, and ensuring accurate patient information while conveying hospital policies.

The role emphasizes teamwork across admitting and registration departments.

Qualifications

• High School Diploma preferred; ability to read, write, and understand English.
• Two years related experience in a health care facility preferred.
• Knowledge of basic office procedures/equipment and computer systems required.
• Knowledge of medical terminology required.
• Excellent communication/interpersonal skills required, including tactful dealings with the public.
• Ability to organize and prioritize projects.

Responsibilities

• Operate the hospital telephone switchboard to relay incoming, outgoing and interoffice calls; perform clerical duties and act as receptionist as needed.
• Arrange for efficient registration of emergency patients, inpatients and outpatients after hours, on weekends and holidays.
• Ensure accurate patient information is collected and that patients are aware of hospital policies and procedures.
• Foster teamwork in admitting and registration across departments.

Skills

Customer service

Communication skills

English reading/writing

Education

High School Diploma or equivalent

Tools

Telephone switchboard

Office software basics

Job description

JOB SUMMARY:

Communicates in a \"customer oriented\" professional manner to assist our patients, visitors, associates and other customers. Performs all duties utilizing the best possible customer service. Operates the telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties; acts as hospital receptionist as needed.

Arranges for the efficient and orderly registration of emergency patients, inpatients and outpatients after hours, on weekends, and holidays. Ensures that accurate patient information is collected and that patients are aware of appropriate hospital policies and procedures. Puts forth the best effort to ensure an attitude of teamwork in all areas of admitting and registration.

REQUIREMENTS:

High School Diploma or the equivalent preferred; ability to read, write, and understand English required. Two year's related experience in a health care facility preferred. Knowledge of basic office procedures/equipment and computer systems and software required. Knowledge of medical terminology required. Excellent communication/interpersonal skills required, including ability to tactfully deal with the public in all types of situations such as level of service and financial responsibility. Ability to organize and prioritize projects.

PAY / BENEFITS

• Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).


• Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.

M/F/D/V/SO

EOE