Registration Clerk

SAN-Gorgonio-Memorial-Hospital; Banning (CA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Basic life and AD&D

Flexible spending accounts

403b retirement with 5% match

Paid time off

Job summary

SAN-Gorgonio-Memorial-Hospital in California is hiring a full-time receptionist with varied shifts (12:00–00:30) and a pay range of $19.57–$23 per hour depending on experience. The role focuses on delivering professional, customer‑oriented service to patients, visitors, and staff, while handling telecommunication responsibilities and after-hours registration duties.

Ideal candidates will have a high school diploma or equivalent, strong English reading/writing, and experience in healthcare

Qualifications

• High School Diploma or the equivalent preferred.
• Two years' related experience in a health care facility preferred.
• Knowledge of basic office procedures/equipment and computer systems and software required.
• Knowledge of medical terminology required.
• Excellent communication/interpersonal skills required, including ability to tactfully deal with the public in all types of situations such as level of service and financial responsibility.
• Ability to organize and prioritize projects.

Responsibilities

• Operate the hospital telephone switchboard to relay calls and manage interoffice communications.
• Assist patients, visitors, and staff with a customer‑oriented approach and provide information on hospital policies and procedures.
• Arrange for efficient registration of emergency patients, inpatients and outpatients after hours, on weekends and holidays.

Skills

Customer service

Communication

Telephone switchboard

Office procedures

Medical terminology

Education

High School Diploma or equivalent

Job description

Full Time , Varied Shifts , 12:00-00:30; Pay Range=$19.57 to $23 per hour, DOE.

JOB SUMMARY:

Communicates in a "customer oriented" professional manner to assist our patients, visitors, associates and other customers. Performs all duties utilizing the best possible customer service. Operates the telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties; acts as hospital receptionist as needed.

Arranges for the efficient and orderly registration of emergency patients, inpatients and outpatients after hours, on weekends, and holidays.Ensures that accurate patient information is collected and that patients are aware of appropriate hospital policies and procedures. Puts forth the best effort to ensure an attitude of teamwork in all areas of admitting and registration.

REQUIREMENTS:

High School Diploma or the equivalent preferred; ability to read, write, and understand English required.Two year's related experience in a health care facility preferred.Knowledge of basic office procedures/equipment and computer systems and software required.Knowledge of medical terminology required.Excellent communication/interpersonal skills required, including ability to tactfully deal with the public in all types of situations such as level of service and financial responsibility.Ability to organize and prioritize projects.

PAY / BENEFITS

• Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).
• Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.