Registration Clerk -- Front Desk Registration (8:00a-5:00p)

Ntmconline; Gainesville (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Ntmconline in Gainesville, Texas is seeking a full-time Patient Access/Admissions Clerk to support inpatient admissions and outpatient testing procedures. You will collect patient data, verify insurance, explain billing and rights, and maintain HIPAA compliance.

The role requires excellent communication, basic computer skills, and the ability to work in a busy hospital environment from Monday to Friday, 8:00 am to 5:00 pm. Prior medical office experience is preferred but not required.

Qualifications

• High School diploma or equivalent.
• Prefers 6 months experience in a medical office or hospital setting.
• Ability to communicate effectively in English, verbally and in writing.
• Basic computer knowledge and ability to type accurately.

Responsibilities

• Register patients for hospital services and pre-admit as needed.
• Verify eligibility and obtain necessary authorizations.
• Interview patients or representatives to collect or confirm personal and insurance information.
• Explain billing processes, patient rights, and HIPAA; distribute literature.
• Collect copayments and forward to the Business Office.
• Maintain confidentiality and professional interactions with patients and families.
• Ensure documentation meets current standards and policies.
• Answer phones and route inquiries to the appropriate staff.

Skills

Computer basics

Typing speed

Office equipment

Education

High School diploma or equivalent

6 months healthcare experience

Job description

Full-Time, Monday - Friday 8:00a to 5:00p

JOB SUMMARY

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Distributes appropriate information to ancillary departments. Reports to the Patient Access Supervisor.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Responsible for registering patients for hospital services from a physician’s office and pre-admitting these patients a needed.
• Responsible for admitting requirements for patients scheduled for admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Provides information to the patient/representative about billing, complaint process, patient rights, and HIPAA. Distributes hospital specific literature.
• Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payment and forward to the Business Office personnel.
• Responsible for knowing hospital policies and being familiar with hospital services that are available.
• Demonstrates an ability to be flexible, organized and function well in stressful situations.
• Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintains good working relationships both within the department and with other departments.
• Ensures that documentation meets current standards and policies.
• Answers the telephone in a polite manner and communicates information to the appropriate personnel/family member.
• Performs other related duties as assigned by the Patient Access Supervisor.

BASIC SKILLS

• Basic computer knowledge.
• Ability to type accurately with speed
• Able to use office machines efficiently

EDUCATION AND EXPERIENCE

• High School graduate or equivalent.
• Prefers someone who has at least 6 months experience in a medical office or hospital setting.

LANGUAGE SKILLS

• Able to communicate effectively in English, both verbally and in writing.

PHYSICAL REQUIREMENTS

• Must be able to lift 40lbs.
• Must be able to stoop, bend, or sit for long periods of time.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
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