Registration | Part-Time

North Canyon Network of Care; Buhl (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

North Canyon Network of Care is seeking a receptionist to handle patient registration, insurance verification, and related access tasks. The role requires courteous reception, effective communication with hospital departments, and accurate data handling in a fast-paced setting.

Responsibilities include greeting patients, assisting with forms, screening for updates, and operating the switchboard while maintaining high service standards and the ability to multitask under pressure.

Qualifications

• High school diploma required with clerical experience preferred.
• Strong communication skills and professional appearance.
• Ability to work with multiple hospital departments and teams.

Responsibilities

• Register patients and verify insurance in designated area.
• Operate switchboard and route callers courteously.
• Assist patients with forms and provide service information.
• Communicate effectively with hospital departments and offices.
• Screen patients for address changes and new visits; update registrations.
• Maintain accuracy while multitasking in a busy environment.

Skills

Excellent communication

Customer service

Public relations

Professional presentation

Accuracy under interruptions

Judgement under stress

Service-minded behaviors

Education

High School diploma

Tools

Electronic Health Records

Job description

Description

Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.

Description

Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Computer & Electronic Health Record experience
• High School graduate; 2 years of clerical experience preferred
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to maintain accuracy with interruptions
• Ability to use sound judgement and cope with potentially stressful situations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Medical Terminology preferred
• Bilingual English/Spanish preferred