Registration Associate: Patient Access | Flexible Hours

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Patient Access professional to support registration, billing, and patient intake processes. You will verify insurance coverage, collect deposits, and ensure accurate demographic data while delivering excellent customer service.

The role involves fast-paced hospital scheduling, data entry, and coordinating with multiple departments to minimize patient wait times. A high school diploma is required; a bachelor’s degree is a plus.

Qualifications

• Understanding of medical terminology.
• Basic knowledge of Microsoft Windows and Word.

Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
• Interviews patients and families to obtain complete and accurate demographic and financial information.
• Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation.
• Verifies insurance coverage and/or validates authorizations if applicable.
• Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required.
• Assists Patient Accounting by capturing accurate and compliant data elements to produce clean claims, preventing denials and delayed payments.
• Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, and relaying messages.
• Assists Supervisor/Manager and supports staff workflow and development.

Skills

Medical terminology

Verbal communication

Written communication

Customer service

Multitasking

Flexibility

Education

High school diploma

Bachelor’s degree or equivalent

Tools

Patient registration systems

Insurance verification systems

Medicaid portals

MS Windows

MS Word

Job description

Children’s Healthcare of Atlanta is seeking a Patient Access professional to support registration, billing, and patient intake processes. You will verify insurance coverage, collect deposits, and ensure accurate demographic data while delivering excellent customer service.

The role involves fast-paced hospital scheduling, data entry, and coordinating with multiple departments to minimize patient wait times. A high school diploma is required; a bachelor’s degree is a plus.