Registrar Scheduler-UMCEPH High Desert OMFS

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

University Medical Center of El Paso (UMC) is seeking a Patient Access Specialist to help with clinic patient flow, scheduling visits, greeting patients, and registering them for consultations, procedures, and tests.

The role involves entering patient demographics and insurance data, verifying eligibility, obtaining pre-certifications, and ensuring accurate charges are billed. Bilingual English/Spanish is highly preferred.

Qualifications

• One year of scheduling or patient access experience required.
• CHAA certification preferred.
• Familiarity with ICD coding is preferred.

Responsibilities

• Facilitates patient flow by scheduling and greeting patients.
• Registers patients and enters demographics and insurance information.
• Obtains pre-certification/authorization as per payer protocols.
• Verifies insurance eligibility with payer or electronic system.
• Documents charges for services rendered for billing.

Skills

Multitasking

Customer service

Computer literacy

Communication

Analytical skills

Payor knowledge

ICD coding

Bilingual EN/ES

Organizational skills

Prioritization

Education

High school diploma

Associate degree preferred

Job description

Summary

Job Summary Facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols.

Skills

• Ability to manage multiple task with an excellent orientation to professional customer service.
• Ability to deal tactfully with Associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Bilingual English/Spanish highly preferred.
• Demonstrates ability to organize and prioritize multiple task and works well under pressure.
• Ability to work in a fast pace environment with frequent interruptions.

Work Experience

One year of experience in scheduling or patient access in a hospital or clinic setting required.

License/Registrations/Certifications

Certified Healthcare Access Associate (CHAA) preferred.

Education and Training

High School Diploma Or Equivalent Required. Associate Degree Preferred.

Training or educational background with medical terminology and familiarity with ICD coding preferred.