Registrar Scheduler-NHC Patient Access Associates

Umcelpaso; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

University Medical Center of El Paso seeks a Registrar Scheduler to support patient access in a busy clinic. You will schedule, register and greet patients, entering demographics and insurance data, and ensuring correct charges are captured for services.

Responsibilities include verifying insurance eligibility, obtaining pre-certification/authorization, and maintaining professional customer service while managing multiple tasks in a fast-paced setting.

Qualifications

• One year of scheduling or patient access experience in hospital or clinic.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Schedule, register and greet patients for consultations, procedures and tests.
• Enter patient demographics and insurance information and charges for services.
• Verify insurances via electronic verification systems or payer contact for eligibility and benefits.
• Obtain pre-certification/authorization to meet payer requirements.
• Provide professional customer service and manage multiple tasks in a fast-paced environment.

Skills

Customer service

Communication

Computer literacy

Insurance knowledge

Medical terminology

ICD coding familiarity

Multitasking

Work under pressure

Education

High school diploma

Associate's degree preferred

Tools

Electronic verification systems

EHR software

Job description

Registrar Scheduler-NHC Patient Access Associates

• Facility University Medical Center of El Paso


• Department NHC Patient Access Associates


• Schedule - Shift - Hours Full Time - Nights - Monday-Saturday

The Registrar Scheduler facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple task with an excellent orientation to professional customer service.

Required Skills:

• Ability to deal tactfully with Associates, patients, visitors and the general public.


• Basic computer literacy and keyboarding skills required.


• Effective written and verbal communication skills required.


• Analytical and problem-solving skills required.


• Knowledge of commercial and managed care payors and terminology.


• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.


• Knowledge of medical terminology and familiarity with ICD coding preferred.


• Demonstrates ability to organize and prioritize multiple task and works well under pressure.


• Ability to work in a fast pace environment with frequent interruptions.

Required Experience:

Work Experience:

One year of experience in scheduling or patient access in a hospital or clinic setting required.

License/Registrations/Certifications:

Certified Healthcare Access Associate (CHAA) preferred.

Education and Training:

High school diploma or equivalent required. Associate’s degree preferred.

Training or educational background with medical terminology and familiarity with ICD coding preferred.