Registrar Scheduler-NHC NAIP Visc Call

Umcelpaso; El Paso (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

University Medical Center of El Paso is seeking a Registrar Scheduler to help manage patient flow in a busy clinical setting. You will schedule patients for consultations, procedures and tests, greet arrivals, and collect essential demographic and insurance information.

You will verify insurance eligibility, obtain pre-certifications when required, and ensure accurate charges are recorded to support timely billing and smooth operations in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• Training or background with medical terminology and ICD coding preferred.

Responsibilities

• Schedule, register and greet patients for consultations, procedures and tests.
• Enter patient demographics and insurance information accurately.
• Record charges for services and help the clinic track visits for billing.

Skills

Patient scheduling

Customer service

Verbal communication

Written communication

Insurance verification

Medical terminology

ICD coding

Organizational skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

CHAA certification preferred

Job description

• Facility University Medical Center of El Paso
• Department NHC NAIP Visc Call
• Schedule - Shift - Hours Full Time - Rotating - Rotating

The Registrar Scheduler facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple task with an excellent orientation to professional customer service.

Required Skills:

• Ability to deal tactfully with Associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Demonstrates ability to organize and prioritize multiple task and works well under pressure.
• Ability to work in a fast pace environment with frequent interruptions.

Required Experience:

Work Experience:

One year of experience in scheduling or patient access in a hospital or clinic setting required.

License/Registrations/Certifications:

Certified Healthcare Access Associate (CHAA) preferred.

Education and Training:

High school diploma or equivalent required. Associate’s degree preferred.

Training or educational background with medical terminology and familiarity with ICD coding preferred.