Registrar Scheduler-UMCEPH Nexus Neurosurgery West

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 17,000 - 26,000; Full time

Job summary

University Medical Center of El Paso (UMC) seeks a Registrar Scheduler to manage patient flow by scheduling, registering, and greeting patients in a clinic setting.

Responsibilities include collecting demographic and insurance data, entering charges, verifying coverage, obtaining pre-certifications, and supporting accurate billing. Fluency in English and Spanish is required to communicate with diverse patients.

Qualifications

• Ability to deal tactfully with associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements.
• Knowledge of medical terminology and ICD coding preferred.
• Bilingual English/Spanish required.
• Demonstrates ability to organize and prioritize multiple tasks.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Schedule patients for consultations, procedures and/or tests.
• Register patients and collect demographic and insurance information.
• Verify insurance eligibility and benefits via verification systems.
• Obtain pre-certification/authorization to meet payer requirements.

Skills

Interpersonal skills

Computer literacy

Communication skills

Analytical skills

Payor knowledge

Insurance knowledge

Medical terminology

Bilingual English/Spanish

Organization & prioritization

Multitasking

Education

High school diploma

Associate degree

Medical terminology training

ICD coding familiarity

Job description

Job Description

The Registrar Scheduler facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple task with an excellent orientation to professional customer service.

Summary

Job Description

The Registrar Scheduler facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple task with an excellent orientation to professional customer service.

Required Skills

• Ability to deal tactfully with Associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Bilingual English/Spanish required.
• Demonstrates ability to organize and prioritize multiple task and works well under pressure.
• Ability to work in a fast pace environment with frequent interruptions.

Required Experience

Work Experience

One year of experience in scheduling or patient access in a hospital or clinic setting required.

License/Registrations/Certifications

Certified Healthcare Access Associate (CHAA) preferred.

Education And Training

High school diploma or equivalent required. Associate’s degree preferred.

Training or educational background with medical terminology and familiarity with ICD coding preferred.