Registrar Scheduler-UMCEPH Nexus Neurosurgery West

Umcelpaso; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

University Medical Center of El Paso is seeking a Registrar Scheduler for the Nexus Neurosurgery West clinic. The role schedules patients for consultations, procedures and tests, registers demographics and insurance information, and captures charges to support accurate billing.

The Registrar Scheduler will verify eligibility, obtain pre-certifications as needed, and help maintain smooth patient flow in a fast-paced clinic.

Qualifications

• One year of scheduling or patient access experience in a hospital or clinic setting.
• CHAA preferred.
• Training or educational background with medical terminology and ICD coding preferred.

Responsibilities

• Schedule patients for consultations, procedures and tests.
• Register patient demographics and insurance information.
• Enter charges for services rendered for billing.
• Verify insurance eligibility and obtain pre-certifications as required.
• Support smooth patient flow and greeting at the clinic.

Skills

Tactful communication

Basic computer skills

Written & verbal communication

Analytical skills

Managed care knowledge

Insurance knowledge

Medical terminology

ICD coding

Organization & prioritization

Work under pressure

Education

High School Diploma

Associate degree preferred

Medical terminology training

ICD coding familiarity

Job description

• Facility University Medical Center of El Paso
• Department UMCEPH Nexus Neurosurgery West
• Schedule - Shift - Hours Full Time - Days - M-F

The Registrar Scheduler facilitates the patient flow at a clinic providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurances via electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple task with an excellent orientation to professional customer service.

Required Skills:

• Ability to deal tactfully with Associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Demonstrates ability to organize and prioritize multiple task and works well under pressure.
• Ability to work in a fast pace environment with frequent interruptions.

Required Experience:

Work Experience:

One year of experience in scheduling or patient access in a hospital or clinic setting required.

License/Registrations/Certifications:

Certified Healthcare Access Associate (CHAA) preferred.

Education and Training:

High school diploma or equivalent required. Associate’s degree preferred.

Training or educational background with medical terminology and familiarity with ICD coding preferred.