Regional Sales Training Coach - Field Coaching & Travel

FirstCash, Inc.; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

FirstCash Holdings, Inc. is seeking a Regional Training Coach to develop and elevate Field Sales Representatives through coaching, training programs, and on-site field support.

You will partner with Sales and Training leadership to reinforce best practices and improve merchant and customer outcomes. You’ll lead live sessions, ride-alongs, and interactive coaching, analyze performance metrics, and tailor plans to close skill gaps.

Qualifications

• 2+ years of experience in sales training, coaching, leadership, or a related role.
• Proven ability to develop and motivate high-performing sales professionals.
• Strong knowledge of sales methodologies and coaching techniques.
• Excellent presentation, communication, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to travel up to 75%, including overnight travel.
• Valid driver's license, reliable transportation, and current auto insurance.
• Ability to lift up to 50 pounds and perform physical activities associated with field travel.

Responsibilities

• Deliver sales training programs aligned with company strategies, processes, and compliance standards.
• Coach Field Sales Representatives on sales effectiveness, merchant engagement, time management, and process execution.
• Conduct field ride-alongs and provide real-time coaching and feedback.
• Facilitate one-on-one and group coaching sessions to improve performance and drive results.
• Analyze performance metrics to identify development opportunities and create targeted coaching plans.
• Partner with Sales leadership to reinforce training concepts and best practices.
• Track participant progress and provide regular updates on training effectiveness.
• Serve as a subject matter expert on AFF products, processes, and sales methodology.
• Assist with the development and maintenance of training materials, playbooks, and best-practice guides.

Skills

Sales Training

Coaching Leadership

Sales Methodology

Presentation Skills

Travel Availability

Education

Bachelor's degree

Tools

CRM Tools

Sales Enablement Tools

Job description

FirstCash Holdings, Inc. is seeking a Regional Training Coach to develop and elevate Field Sales Representatives through coaching, training programs, and on-site field support.

You will partner with Sales and Training leadership to reinforce best practices and improve merchant and customer outcomes. You’ll lead live sessions, ride-alongs, and interactive coaching, analyze performance metrics, and tailor plans to close skill gaps.