Regional Restaurant Operations Director

Wonder; Brookline (MA); On-site; USD 137,000 - 165,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

Employer match for Health Savings App

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking a Market Director to lead operational excellence across a multi-unit restaurant region. You will drive guest satisfaction, standards, and profitability, guiding leadership teams and planning long-term growth in a dynamic market.

You will be part of the Operations Leadership Team, ensuring strategic initiatives are executed with high performance and accountability across locations nationwide.

Qualifications

• 7+ years of multi-unit restaurant management experience in a high-growth environment.
• Proven leadership in developing, coaching, and retaining high-performing teams.
• Strong financial acumen with P&L management experience.

Responsibilities

• Serve as a motivational leader and cultural ambassador, promoting Wonder's mission and values.
• Lead and develop Senior Operations Leaders to ensure alignment with goals and market growth.
• Ensure flawless execution of restaurant operations by visiting locations and coaching leaders.
• Monitor financial performance through P&L management and reporting tools.
• Oversee hiring, training, and development of leadership talent for succession planning.
• Collaborate with cross-functional teams to evaluate market growth opportunities.
• Lead new restaurant openings with recruitment, training, and setup.
• Ensure compliance with food safety, labor laws, and regulations across the market.
• Drive operational improvements by identifying opportunities and implementing solutions.
• Build relationships with internal and external stakeholders for seamless communication.
• Lead performance reviews, competency discussions, and corrective actions.

Skills

Multi-unit mgmt

Team leadership

Financial acumen

Communication

Travel frequently

Education

Bachelor's degree or equivalent

Job description

Wonder is seeking a Market Director to lead operational excellence across a multi-unit restaurant region. You will drive guest satisfaction, standards, and profitability, guiding leadership teams and planning long-term growth in a dynamic market.

You will be part of the Operations Leadership Team, ensuring strategic initiatives are executed with high performance and accountability across locations nationwide.