Regional Market Director — Multi-Unit Ops Leader

Wonder-c9247c0; Bel Air (MD); On-site; USD 129,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Life Insurance

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking a Market Director to lead operational excellence across a multi-unit restaurant region. You will guide senior operations leaders, ensure consistent guest satisfaction, and drive profitability while upholding Wonder’s mission and values.

Expect frequent travel to oversee locations and open new markets. Qualifications include 7+ years in multi-unit restaurant management, strong leadership, and a solid financial acumen.

Qualifications

• 7+ years of multi-unit restaurant management in a high-growth, geographically dispersed environment (8+ stores).
• Proven leadership in developing, coaching, and retaining high-performing teams.
• Strong financial acumen with experience managing market-level P&L and driving profitability.
• Excellent communication, organization, and decision-making skills, especially under pressure.
• Ability to travel frequently across the market to maintain operational oversight.
• Bachelor's degree or equivalent work experience is preferred.
• Food Manager Certificate as required by local regulations.

Responsibilities

• Serve as a motivational leader and cultural ambassador, promoting Wonder’s mission and values.
• Lead and develop a team of Senior Operations Leaders to align with company goals and market growth strategies.
• Ensure flawless execution of restaurant operations by visiting locations and using performance data to drive improvements.
• Monitor financial performance through P&L management and reporting tools to ensure profitability and cost control.
• Oversee hiring, training, and development of leadership talent to foster high-performing teams and succession planning.
• Lead new restaurant openings by actively participating in recruitment, training, and setup.
• Ensure compliance with food safety, labor laws, and other regulations across the market.
• Drive operational improvements by identifying opportunities, diagnosing challenges, and implementing solutions.
• Build relationships with internal and external stakeholders for seamless communication and support.

Skills

Multi-unit restaurant management

Leadership

Financial acumen

Travel willingness

Communication

Talent development

Staff development

Education

Bachelor's degree or equivalent

Job description

Wonder is seeking a Market Director to lead operational excellence across a multi-unit restaurant region. You will guide senior operations leaders, ensure consistent guest satisfaction, and drive profitability while upholding Wonder’s mission and values.

Expect frequent travel to oversee locations and open new markets. Qualifications include 7+ years in multi-unit restaurant management, strong leadership, and a solid financial acumen.